I have a very small store - only 5 products. All are very high quality with high quality imagery and content. I am not a reseller or dropshipper, I sell branded products in Australia only. I am a new store and do not have much traffic at all, not becuase its low quality but becuase I don’t have much time and money to spend of marketing. I have attached screenshots of my impressions of my ads and free listings from Feb 1st to today. As you can see, ads are working as expected, however free listings had a first drop to 0 on March 11, then they came back for a few days only to drop again to 0 on March 21st (AEST) and never to return again. I had one product that was disapporved as it contained hemp, however after appealing has been approved and working fine in ads.
I have experienced the same issue, but starting on 29 April. We no longer appear on any page on Google Shopping Free Listings and also received no impressions since then. We have not made any changes to our website. I also talked to Google Support and they were not super helpful. I did ask them whether or not we were banned and they said we were not.
no solution here. Our impressions were 10K/day, dropped to 50/100 per day, have now “recovered” to 200-250/day so pretty much no change. I believe Google did some kind of re-set of trust factors and it will take months for anything to meaningfully change if ever… very disappointing. We have started investing in other channels to promote our products,
My other concern is my competitors don’t seem to have this issue. When searching for the same item on Free Listing page, their products are still showing but not mine.
Same. We’ve had to go to paid shopping ads just to have visibility against
our competitors. No improvement on our end on anything and google continues
to be unresponsive.
I have experienced exactly the same issue from around 25th April so a bit later than most of you on the forum. I reached out to Google and they also told me it’s an algorithm issue and that there’s nothing they can do.
I experienced exactly the same thing. I bet my competitors, like yours, are spending way more $$ on Google Ads than we are. With deep suspicions, I think we all know what’s going on…
I spend loads on google ads and still my free listings disappeared. There is nothing wrong with my feeds, no errors at all and my google ads are still on all day. My free listings just completely stopped though.
I am very glad i found this discussion. Endless conversations with Google support were driving me crazy, same story: we can do nothing about it, everything looks fine, check if you follow our guidelines, helping you would be unfair towards the others… I can’t understand why they choose to waste their resources on such “support”. I am on E***d so started to think that maybe Google takes more data directly from websites but not Merchant Center and people on say Shopify have more Google-friendly html.. so once again, good to see you here) I think I will give Google a break for a while and concentrate on Meta instead.
Still shadowbanned here. Does anybody uses Simprosys for feed management and having this problem? I cannot think of a better product for feed management, but also wonder if we all have that in common…replies appreciated
We use Simprosys for one store which is not having the issue. The other store we use Content API directly ourselves. We migrated from Sales & Orders though. From what I can tell it doesn’t seem dependent on the feed management tool.
very disappointing. We have started investing in other channels to promote our products,