Waiting to see… still waiting for pending initial review since I only recreated my GMC yesterday. So far I have zero free impressions since the recreate. I believe ShopDev231 said they recreated their GMC and got free impressions for a few days before they dropped back down. Is that right ShopDev231, and if so how high did your number get - back to the original amount per day?
same order of magnitude. Before we had the trusted store badge, but difference in impression not huge, maybe half, part of normal fluctuations. Listings disappeared, in my opinion, after a google review team looked into our ads account. Literally after 1 day of activating google ads the free listings went away. So I do recommend, to stop all google ads. I would like to run them at least with a low bid, but I don’t dare trying this time
Ok, I recreated my GMC account, started up my shopify feed, and I am now starting to get free impressions again (112 so far, much better than the zero I was getting before). We will see how long it lasts. So far so good!
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Okay. That’s interesting. Quick question on that: Did you create an entirely new account with a new email address and so on, or did you just create a new sub-account within an existing merchant account?
It is a sub account with the same email, but I deleted the original account so it isn’t a duplicate. I let shopify create the new gmc account.
After 3 days, still getting impressions, and I am satisfied that the rate is just as good as before they disappeared in the first place. I am thinking that if I still have good results after a week, I will post a list of all the actions I took and all the things I changed on my site, my feed, and in my GMC settings.
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I really hope that a resolution is found soon for this issue. After so long and trying so many different changes I have now just given up on the free shopping ads. Organic results are still amazing, paid ads are still working and I have no product errors in my account. It is just literally the free shopping ads. If I stress myself out anymore about it, i’ll have a breakdown lol.!
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Shot in the dark - is anyone facing these issues in their GSC who is also
facing the free listings issue?
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Apparently if you have them setup in merchant centre then you don’t need them but I’m going to add them anyway. Got to try everything now.
Ok, so after a week I am still getting impressions after recreating my GMC account. I think maybe this issue is fixed for me!
Here is what I did:
- Deleted GMC account (felt like it was pretty worthless so not much risk)
- Recreated GMC account - let Shopify create it, using same email.
- Changed 2 things on my website.
- Had been using a program to hide out of stock variants. Changed it to just use strikethrough font (to avoid price mismatch errors due to Google getting redirected to a different variant.)
- Fixed all SEO URLs that were misleading due to cloning another product (copy-of-other-product.url). Easy once you learn how.
- Created Feed Rules in GMC on my Shopify feed to exclude products with less than 50 character descriptions, or with less than 10 characters in the GTIN, or with availability = out of stock, and automatically inserted the right product category if empty. This helped me avoid almost 100% of item errors from the beginning. I can share them if anyone needs them.
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Thanks for sharing the steps. Did you have to verify the new GMC account as from memory it tooks a while for mine to be verified. Were you running Google Ads on the old GMC account? Just thinking anout the risk of being disappearing completely on Google while creating the new account…
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Yep, took about 48 hours for verification to finish. Until then I was still seeing my site and images on Google. No, I wasn’t doing any paid ads actively.
Still working right now?
I am thinking about doing what you have done.
Our GMC account was suspended for 1 month, but our free listing does not return with it.
I think the issue also affected our ads - we are getting few impressions even though we set a high CPC price.
Yes, still working, even a little better than before it stopped the first time. Getting nearly 500 impressions per day.
Same experience, We also lost free listings traffic from March 20th
I checked everyone’s answers and it seems to be caused by the Google algorithm, our GMC account is flagged by Google, maybe we can just pray that Google updates the algorithm to fix this.
We are still looking for a solution
Finally mine have just come back on!! I gave up all hope lol but today I just had a look and was shocked to see my free ads displaying 
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Yeah, mine are back as well! The ads are displaying in the frontend, but no statics at the backend at this moment, so it should be just recovered today. Congrats to both of us!
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No way, same! Let’s go!!! I wonder what changed!?
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