All my products are in my inventory yet nothing is appearing in my shopify page?
below are images of the site link and the back end.. it is doing my head in!
Topic summary
A user reports that products exist in their Shopify inventory but aren’t displaying on their storefront, sharing screenshots of both the backend and live site.
Troubleshooting steps provided:
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Product availability: Verify products are enabled for the Online Store sales channel (can be set individually or in bulk)
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Collections setup: Products must be added to at least one collection to appear on the site. Collections can be manual (products added individually) or automated (products pulled in based on set conditions)
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Theme editor configuration: Navigate to Online Store > Themes > Customize to link collections to the homepage. Use the Featured collection section and click Select collection to choose which collections display
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Menu linking: Collections can also be added to the store’s navigation menu for better organization
The issue likely stems from products not being assigned to collections or collections not being linked in the theme editor.
Hey, @JimmyMemento !
Thanks for sharing these screenshots. There are a few things we’ll need to double check here:
- the products are available on the Online Store
- the products have been added to at least one collection (you can create multiple collections to organize your products, including featured collections for your home page)
- the collection(s) that you want to appear on the home page are linked in your theme editor
- if those collections are also listed in your store’s menu, you can link them to the collections to their corresponding menu items as well
Product availability
Products can be added or removed from sales channels like the Online Store either individually or in bulk. You can find the step-by-step instructions on how to include and exclude products from your sales channels here.
Collections
Collections help you organize your products into categories like the ones you have in your main menu (t-shirts, gift vouchers, etc.). Under Products > Collections you can create manual collections, which allow you to manually organize products in the admin, or automated collections, which will pull in products automatically based on set conditions. Once you have created your collections, you can open your theme editor under Online Store > Themes > Customize to determine which collection(s) appear on your home page.
Theme editor
Within your theme editor (under Online Store > Themes > Customize), find and select your Featured collection section. Settings for the featured collection will appear, including a Select collection button.
Let me know if this helps!