All Product page sections are linking to another random page

Topic summary

  • Issue: On Shopify product pages, clicking any text or section redirects to an unused policy page. Only product pages are affected; the home page works normally.

  • Context: The behavior appeared suddenly according to the store owner.

  • Likely causes (suggested):
    • A missing closing anchor tag () in the product template/sections, which would make a single link wrap surrounding content so every click goes to the same URL.
    • An app change that altered the menu or injected code, triggering the redirects on product pages.

  • Requested info: A link to a product page was asked for to investigate the issue directly.

  • Status: Unresolved/ongoing. Next practical steps are to share the product URL, check product page code for unclosed tags, and review recent app or theme changes that could have introduced the behavior.

Summarized with AI on January 4. AI used: gpt-5.

Hello,

I am having an issue with the product pages on my shopify store. Suddenly when clicking any text, section, etcc. it redirects to an unused policy page. Has anyone encountered this issue before? Only the product pages are effected and not the home page.

Thanks!

Hi @alijaber93

Could you share a link to your product page?

Most things do not happen suddenly on their own :slightly_smiling_face: Your issue looks like maybe missing a closing anchor tag in the code so the link wraps all other content. Or maybe some app you tried broke the menu.