All resources with GraphQL are returning 404

Shopify Discussion

Topic summary

A developer is experiencing a 404 “Not Found” error when attempting to access GraphQL endpoints for one specific Shopify store, while REST API calls work normally and other stores function correctly with GraphQL.

Key Details:

  • REST API endpoints (shop, products) are accessible
  • All GraphQL queries return {"errors":"Not Found"} regardless of the query content
  • Issue is isolated to a single store; other stores work fine
  • Using API version 2024-10 with proper authentication headers

Current Status:
The issue remains unresolved. The developer suspects GraphQL may be disabled for this particular store, but no solution or explanation has been provided yet.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

I’m integrating Shopify and encountered the following issue, which only happens with one specific store, while all other stores work fine.

The affected store behaves as follows: I can access all resources using the REST API, such as shop and products.

However, when using GraphQL, I receive the following error:
404: {“errors”:“Not Found”}

It seems like this store is completely disabled for GraphQL because no matter what query I send, it doesn’t work.

curl --location 'https://example.myshopify.com/admin/api/2024-10/graphql.json' \
--header 'X-Shopify-Access-Token: token' \
--header 'Content-Type: application/json' \
--data '{
  "query": "{ shop { name primaryDomain { url } } }"
}'

{"errors":"Not Found"}

headers:
x-request-id: 7b0081c3-3379-47f6-93f0-09575cf868e4-1739871535
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