All the buttons or effect suddenly doesn't work on the website

Store Design
1

Hi, all the buttons or effect doesn’t work. And there is a strange horizontal line on the mobile version of the website. How could we fix this? Many thanks.

2

Hi @Veronica19 Can you provide more information? what is your store url? I will help you check

3

Hi Brian, our store url is www.bloomsixteen.co. Many thanks.

4

Hi @Veronica19 Are you using any apps? I see this application is having an overlay covering the entire web page making the buttons inactive.

Brian_FoxEcom_0-1684480546927.png
Brian_FoxEcom_0-1684480546927.png2537×1241 561 KB

5

If you don’t use the app anymore, remove it. Or you can apply this css code:

  1. Go to your shopify admin.
  2. Left side bar click on the online store.
  3. You will see the list of theme. On live theme click on “action”. and click on “edit code”.
  4. Now you will see the list of file. find the file “theme.scss.liquid” open this file and add below code very bottom the file.
#st-cmp-v2 {
display: none !important;
}
1 Like
6

Yes, we are using apps. For those apps we did not use, I will remove them. However, I can’t find the “theme.scss.liquid” file at the backend. There is a “theme.liquid”, should I add the above code at the very bottom of the file? Thanks.

7

Hi @Veronica19 Sorry, You can add in assets/base.css

1 Like
8

You are right! Thank you so much. I added the code inside “base.css”. The website works now.