I have uploaded my images hi-res but have optimized them for better visual and performance. Is there a way to allow them to be downloaded at hi res?
Topic summary
A merchant has uploaded high-resolution product images but optimized them for web performance. They want to enable customers to download the original full-resolution versions.
Current Workaround Provided:
- The original high-res images (2084×2084) are stored on Shopify’s CDN
- Customers can manually access full-resolution files by:
- Right-clicking the product image and opening in a new tab
- Removing the “_1080x” suffix from the URL
- Pressing Enter to load the original file
Example: Changing the URL from ...ACIDIFICANTE-01_1080x.png... to ...ACIDIFICANTE-01.png... retrieves the full-resolution version.
This manual method requires technical knowledge from customers. The discussion does not address whether a more user-friendly, automated download option exists within Shopify’s native features or requires custom development.
I guess your original high res image is 2084*2084,right?And the original image url is:
https://cdn.shopify.com/s/files/1/0609/1305/7929/files/ACIDIFICANTEDELTERRENO-01.png?v=1702993809
You can tell your customers to do someting like this (using the Firefox browser for example).
1、Right click on the product image,click “open image in new tab”
2、In the new tab ,you can see the thumbnail image url like "https://cdn.shopify.com/s/files/1/0609/1305/7929/files/ACIDIFICANTEDELTERRENO-01_1080x.png?v=1702993809".
3、Just remove “_1080x” of the url and press “Enter”,then you can get the original high res url of the product image “https://cdn.shopify.com/s/files/1/0609/1305/7929/files/ACIDIFICANTEDELTERRENO-01.png?v=1702993809”,
