Would like to know if I am eligible for a membership refund. I was just testing things out and had forgot to cancel. The bill came today.
Hi, @Kiking21 .
Are you referring to your Shopify store’s subscription fees?
If so, we don’t provide refunds as outlined on our Terms of Service here. In saying this, you can get in touch with our live support team here to chat further about this. From there, our team can take a look at your account from our end and discuss other potential solutions in regards to your situation.
Out of curiosity, is there a particular reason that you’d like to cancel your store’s subscription?