Amount off $$ Discount codes issues with different markets

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1

Hello everyone,

I use Shopify Market and have two markets: US and Canada. When I create a discount code for a fixed amount off (e.g., $10 off $50), it works fine in Canada because my default currency is Canadian dollars. However, for the US market, it converts to approximately $7, which is misleading for US customers since I am advertising $10 off.

Any ideas on how to fix this?

Thank you in advance.

2

@BlueOceangrowth Hi , o fix this issue, you can create separate discount codes for each market. Set the discount amount in the respective currencies to match the advertised value in each region. For the US market, create a $10 discount code and for Canada, keep the $10 CAD code. This way, customers will receive the correct discount amount based on their local currency.

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Hi @BlueOceangrowth , I hope you’ve found a solution!

If not, I install Pixoo Multi-Currency Discounts for my clients, and it’s been perfect for the issue you mentioned. It’s so easy to use!

It handles market-specific discounts in multiple currencies!! :bullseye:

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Hi there, I hope you’ve already found a solution!

If not, I usually recommend clients to try BOGOS: Free Gift Bundle Upsell app (free plan available).

:white_check_mark: It works fully with Shopify Markets, so you can set up fixed-amount discount for each market’s currency — not just rely on Shopify’s automatic exchange rate like the issue you’re countering.

Just like in the screenshot:

  • SGD 20 off for shoppers in Singapore

  • A$ 100 off for shoppers in Australia

  • € 50 off for shoppers in Europe

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Each customer will automatically see the correct discount value in their own currency, and it applies accurately in the cart as well.

:white_check_mark: It also allows:

  • Set custom fixed prices for your discount, bundle,… based on each market currency.

  • Set different spending thresholds based on markets for gift offers.

:white_check_mark: Custom discount amounts are applied to all BOGOS features:

  • Discount: Volume discount, discount on cheapest / moxt expensive items

  • Bunde: Classic bundle, Mix & Match bundles, Bundle Builder page

  • Upsell: frequently bought together, checkout upsell, thank you page upsell

  • Gift: gift offer, BOGO, BXGY, spend more get more,…

If you have any questions, I’m happy to help.

Ellie