Hello!
my analytics page isn’t showing and it’s been a while. Refreshing and it’s still the same. Everything else works fine. Is it a system issue or just me?
Topic summary
Issue: A merchant reports their Shopify admin Analytics page fails to load for an extended period. Refreshing doesn’t help; other admin sections work. They ask if it’s a broader system problem or specific to their account. An image was shared, but it’s not essential to understanding the issue.
Latest guidance: A support rep recommends trying a different browser or a private/incognito window to rule out cache/extensions. If the issue persists, they advise contacting Shopify Support via the provided link so the team can authenticate the account and attempt to replicate the problem.
Status: Unresolved/ongoing. Awaiting the merchant’s results from browser troubleshooting or follow-up with Support. No confirmed platform-wide incident reported in the thread.
Hi @Pyramids101 ,
Please try accessing your admin and Analytics page in a different web browser or in a private/ Incognito window to see if this helps resolve things. If the issue persists, please contact Shopify support so we can authenticate you on your account and see if we can replicate on our end.