This is confusing but is this normal?
Topic summary
A user is experiencing an issue with their Shopify Payments account but the specific problem isn’t clearly stated in the initial post.
Two images were shared showing what appears to be payment or balance information, though the text in the screenshots is partially reversed or unclear.
Another participant is asking for clarification about the issue, specifically whether the user expected to see payouts transferred from Shopify Payments to their Shopify Balance account.
The discussion remains open with no resolution yet, as the original poster hasn’t provided additional details about what they’re experiencing or what outcome they expected.
Hi! Can you please clarify what the issue is? Were you expecting to see your Shopify Payments payouts transferred to your Shopify Balance account? -Sophia