I don’t like the look of the new one at all, and losing the secondary element on the side that allowed you to compare to yesterday other other past periods of time is not ideal.
Edit: Spoke with a support rep and apparently the new dashboard was rolled out to all Plus Merchants worldwide - yikes. Imagine upgrading to Plus and immediately being greeted by a worse version of your dashboard.
The Home Dashboard should be designed around the “Glance” philosophy. By that I mean if you open your Shopify because you have 20 seconds before someone joins your call, you should be able to get sales, orders, and sessions at a GLANCE, not a squint.
I don’t have a picture of what my dashboard looked like prior to today because that’d be a pretty random screenshot, but I found this one online.
It has sales and sessions in bold font, with orders directly below that. If you glance at the page, your eye is immediately drawn to it. It also shows sales clearly from the previous day or whatever period you set it to. The bar graph is clear and immediately communicates the relevant info regarding what hours of the day your site performed best.
Compare that to the current version which is the complete inverse. No tab showing previous data, a confusing line graph showing seemingly minute by minute data with curves (idk about you, but our org doesn’t care about time nearly as much as this new dashboard seems to think…) The text is tiny, and just overall it’s substantially less useful than the previous iteration.
The fact that we can’t roll it back is a major bummer, and I’m really hoping Shopify rolls it back for everybody or at least lets individual stores make that decision. Our team has our workflow with Shopify, and didn’t have any issues with the previous iteration.
I absolutely hate today’s changes. Gone from simple overview with lots of info, to complex menu showing nothing much. And the menu to get to orders/products/pages/reports etc isn’t working at all so I can’t review anything or add anything. I’m just stuck on the new home page. The new admin home page is a dud Shopify!
The new dashboard negatively impacted our work flow today & does not work on our iPhones!! The “hamburger” menu on the left upper corner is not clickable, therefore, we can’t access anything other than the landing page when trying to work from our phones!!
Strongly agree with this! I thought they should provide an option to let switch between old and current version to do the A/B test instead of force all of us change like this. This new layout for me is like more convenience for mobile version to view at. Speechless at all
I am very stressed about how this impacts all of us!
Shopify, please revert back to the previous dashboard! This new version is not as robust, not user friendly, & the navigation menu does not work properly!
AGREED - Shopify, change it back! The new layout just appeared 30 minutes ago at midnight and I actually went to the system status page to see if you were having issues. It’s so incredibly and unbelievably bad design and lacking in information. It is infuriating that you think removing data from shop owners dashboard is acceptable. How about we just remove all the stats that the Shopify CEO, COO, and CFO use on a daily basis to run your company and see how long that lasts? I have a meeting on Thursday with my marketing manager and just 2 hours ago I looked through the recent 30-60 day trend on views and orders right from the dashboard with a plan to discuss that exact screen with him this week. Poof! Now the screen is gone and the analytics page does not show me the same info. As a paying customer with a continuously active, profitable and successful online business running on Shopify SINCE 2015, I am absolutely furious.
Why when there are threads going back for over 10 years on requests for basic functions that keep going ignored do they keep spending time on actively trying to make the dashboard worse for everyone.
Who in their right mind though this new look was an improvement over the previous dashboard?
I also completely agree - this is a TERRIBLE UI change. So Shopify - no comms or expectation management around this? You need to listen to your users and revert back to the previous view. Almost always in life change is good - not this time, it has definitely degraded the user experience.
What a sh*t is this new version. Got me surprised on one of my stores. Nothing compared to the previous one NOTHING, missing valuable data which i need to dig into “analytics” in order to see now.
Agree 100%. I hate the new UX and the fact that it came unexpectedly. Why would they get rid of the default subgrid on the right side? The one that would allow you to toggle date ranges and sales channels? This was a simple yet extremely useful tool and it is now gone. I don’t even see how I cam replicate this using the new UI. Just horrible!
Edit: I am not a plus merchant so I received this as well without asking. I log in at night and the dashboard was different from earlier in the day.
Not just the dashboard but the editor suffered from it too. We just get this and the team’s feedback is really negative. Now you have to sort every settings change in a cramped settings on the left hand jump-in/jump-out style menu no matter how wide your screen.
Dear Shopify. Its an admin panel, you don’t need to make it slick and compact with a lots of empty white space please.
Agreed. Terrible update. It looks worse, is more difficult to navigate, and most impactful to me for the 25+ shops I run: it doesn’t allow for detailed earnings comparisons at a glance/top level of the UI. Having to dig into the Analytics tab to see what was previously home page information is just making the user do more work. What an awful decision – and with no option to switch between dashboards and no communication about the update? I can only hope everyone gets up at arms about this and puts enough pressure through Tweets and Threads to get some action taken (though I’m not holding my breath).
