Any way to help me build a user service center?

I am developing a plugin that m
He is a fast deployment way to lubricate from pre-sales information - after-sales service - loyalty building, in addition to increasing SEO rankings for your IP.

I will also keep some updates on my blog.

By providing a knowledge base to acquire users, not only for the software, but also for some other e-commerce materials.
Is this the right way to market? Because we put all our money into R&D.