Anyone else experiencing issues generating packing slips?

Topic summary

Multiple users are experiencing a technical issue where packing slips fail to generate, with the screen freezing on a loading/circling animation.

Key Details:

  • The problem appeared suddenly; at least one user confirmed the feature was working fine earlier in the morning
  • No corresponding issues are visible on Shopify’s status page
  • Users have attempted troubleshooting across different browsers, the Shopify app, and multiple computers without success

Current Status:

  • The issue appears widespread, affecting numerous merchants simultaneously
  • No resolution has been identified yet
  • One user questions whether the problem will resolve itself automatically for everyone
Summarized with AI on November 14. AI used: claude-sonnet-4-5-20250929.

I am having issue generating packing slip at the moment. It seem the Generating packing slip screen just hang and keep circling. It was working fine this morning without any problem. I don’t see any issue on shopify status. Any one having the same issue?

3 Likes

Exact same issue here.

Same issue here. I’ve tried different browsers, app, and different computers

same here

Me too!

Same here.

I am also having this issue, did it just resolve itself for everyone?