I just discovered that when I view all products > by vendor > bulk edit, the Column options have changed and now the only way to update Inventory is by using the “On Hand Quantity” column? I raised this issue with Support and after a 2 hours chat, here is what I was told: Shopify: "Regarding our Su…

Hi everyone! Thank you all for the feedback and sharing how this update affects your business. We are assessing everyone’s use cases and working to re-enable some of these workflows as soon as possible. We already shipped improvements to the Inventory CSV workflow, as follows: Re-enabled legacy C…

Thank you for sharing this @BlackLab it’s definitely something we will be looking into also. The number of replies on here that have gone ignored is unbelievable, my last reply was basically ‘the developers have no plans to remove this feature’, which at this point, with SO many posts saying the sa…

Hi @BlackLab and @Alyson01 That situation with your inventory not saving properly is absolutely not a great place to be. Please reach out to our live support to report this and have it escalated to our technical team for further assistance. Without creating a support ticket for this issue our techn…

It now looks like the update has been mostly reverted back to showing ‘available’ or ‘in stock’ instead of ‘on hand’. This is both on mobile and desktop. The only thing we need now is the columns to be switched on desktop, we need to see the available column first, as on hand quantities are no use. …

When I click on the products page it shows “in stock” which it always what it showed even with the “update”. But when I click on a product and it goes to that page it is still showing “on hand”. I am seeing this on mobile and desk top – Alyson Jacobson 40 Oak Boutique 908-295-2271 www.shop40o…

@Alyson01 We had to update the app to see the mobile update. For variant products on the desktop, I’m also still seeing the On Hand column first. I’m happy to see that the mobile was updated. Now we just need that column moved on desktop.

The incoming inventory should be listed where inventory is. It does absolutely no good in the products under each variant. THIS UPDATE IS MAKING ME CRAZY!!! I’m trying to order more stock and it is taking me FOREVER! To say I am frustrated is an understatement! You should be able to look at your inv…

@Shay @Blair @Shopify_77 Today I noticed there’s now a negative amount listed for a variant. We have no open orders for this item, so there shouldn’t be anything listed in the committed column. The item is sold out, but shouldn’t be negative. [Screen Shot 2023-03-02 at 9.47.26 AM.png] I want …

HI @Username2023 Thank you for the screenshot. I recognize it is important to get your inventory count correct and if the issues you are facing (like the negative committed item) are possibly related to our new inventory states then you need to contact our support team to report this. Issues like …

@Shay Let me ask this question. When you are determining what inventory you have on hand and what needs to be ordered, you would go to your inventory tab and look and what you SHOULD see is what is incoming, and that option is no longer available. What Shopify has determined is that it is more ef…

Anyone else frustrated with new "update" re: Inventory vs. On Hand Quantity?

Shopify Discussion

Alyson01 March 1, 2023, 9:10pm 149

Thank you I will try that now! –
Alyson Jacobson
40 Oak Boutique
908-295-2271
www.shop40oak.com

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Anyone else frustrated with new "update" re: Inventory vs. On Hand Quantity?

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