Thank you for the screenshot. I recognize it is important to get your inventory count correct and if the issues you are facing (like the negative committed item) are possibly related to our new inventory states then you need to contact our support team to report this.
Issues like the saving inventory changes and the page jumping to the top, or showing committed items when none are committed in your orders, are not issues that everyone is experiencing. We need to have you reach out to our authenticated support channels to report this. Our technical team is not able to investigate inside of individual stores without first having the account owner or authorized staff member reach out, create a ticket and confirm that access is granted.
I know that this takes time, and time is valuable. But this is the only way our developers can review and correct any of these unique issues you might be facing. By referencing the ticket number in my provided message, this will allow us to fast track issues that might be related to our new inventory states. Please feel free to share your new and open tickets about these issues in the community thread here as well if you like.
- Hi! I have been asked to reach out by Shay in the community forums (https://bit.ly/3XUqZhl) to report an issue with my inventory updates not saving. I believe this issue may be related to rollout of inventory states earlier in February. I was told that ticket number 36205451 will have more information for you.