Anyone else frustrated with new "update" re: Inventory vs. On Hand Quantity?

Hi Shay thanks for clarifying,

there are still issues being caused by this though and it’s not a simple change of terminology.

for example my products are made on demand and for bundled products I use an app to assign say 2 products to 1 so that when a person purchases the 1 product the inventory of the 2 included in it are updated.

a limitation in Shopify is that orders made in another currency than your setup cannot be edited.

because of this, a lot of apps that can bundle multiple items into 1 purchasable item update the available count of the individual items within the bundle, while “committing” the bundled product to the order.

these items included in the bundle never get “committed” to an order since the international orders cannot be edited. Instead, the available inventory number for them is updated so that stock still aligns.

this means a product can have a status of 0 committed and -1 available.

in this scenario, this new feature changes “on hand” to -1. Now when I make the items in the bundle, and update the “on hand” by adding +1, instead of it showing time that I have 1 item on hand (yet to be sent) it shows I have 0 on hand.

While this may seem trivial, it causes massive issues with tracking whether an item has been made or not since it was ordered.

having the “on hand” information is useful, yes, but it being the only editable field is very problematic.

Yes, on hand should equal the sum of committed + available, but the field we edit to update stock levels should be the available field.

in my above example, if a customer orders an individual item (that isn’t bundled) the numbers show as:

committed: 1

available: -1

on hand: 0

if a customer orders a bundled item it shows

committed: 0

available: -1

on hand: -1

in both scenarios, when I add +1 to on hand to say the item is made, I am left with two results. The first being on-hand:1 and the second being on-hand:0

this whole scenario is due to a workaround because of Shopifys order editing limitation, and now this update nullifies the work around.

I hope you and the team understand that a change like this can have so many unforeseen effects and should not be rolled out without warning or an option to opt out.

im extremely disappointed that a product I am paying a lot of money for is constantly working against me.

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