I just discovered that when I view all products > by vendor > bulk edit, the Column options have changed and now the only way to update Inventory is by using the “On Hand Quantity” column? I raised this issue with Support and after a 2 hours chat, here is what I was told: Shopify: "Regarding our Su…

Hi everyone! Thank you all for the feedback and sharing how this update affects your business. We are assessing everyone’s use cases and working to re-enable some of these workflows as soon as possible. We already shipped improvements to the Inventory CSV workflow, as follows: Re-enabled legacy C…

Yep we need negative inventory values too!!! So much so we’ve had to take out store offline until this is resolved or we can find a workaround. All Shopify support can suggest is to upload a CSV file with a negative inventory every time we wish to make a change to a single inventory line item !! I …

It’s so upsetting that Shopify doesn’t seem to care about their customers enough to respond here with the steps they are taking to correct all the issues the update created. Also upsetting that they didn’t take into consideration how the changes would impact their customers & didn’t let us know abo…

Not allowing a negative inventory amount is absurd. For example, we have 5 tees in stock, sell 5 tees (committed but not yet fulfilled) then notice that 1 item is damaged. So we have 5 orders, 4 items to fulfill those orders. We need to be able to make the inventory -1 until we receive more stock. …

I think the temporary solution we will use is to have say 1000 “on hold” as the new “zero” so 999 on hold represents -1 …but this prevents us from being able to stop orders going through when stock hits 1000 (the new zero) in defined situations where we want it to (ie we can’t set “continue selling…

I’m really frustrated by this too. We have multiple options for the same type of item, and rather than being able to move an available variant and letting the rest be out of stock, we have to figure out what’s available? getting more and more frustrated with the Shopify updates to the interface.

Hi Shay - this is just a very unnecessary and confusing update. It doesn’t seem like much consideration was made for the people actually running stores on Shopify, and feels like change just for the sake of it. You explained how the new update works, but didn’t explain why this system is better than…

@Shay Is there an update you can provide on when these issues will be fixed?

@Shay When will this be corrected?

Even if they deign to fix this, I will never be able to trust Shopify again. They willy nilly changed MY inventory numbers and they expect me to be okay with that.

Anyone else frustrated with new "update" re: Inventory vs. On Hand Quantity?

Shopify Discussion

BooksAndCoffee February 13, 2023, 2:22am 50

We’re a subscription box but I think we’re going to look at moving to subbly. I really didn’t want to, but the recent Shopify updates are pushing us out, it’s getting way too confusing.

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Anyone else frustrated with new "update" re: Inventory vs. On Hand Quantity?

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