@Blair , We have a brick-and-mortar store that has access to our online inventory, so we don’t want to show a variant as being “On-Hand” in Shopify Admin if it’s already been sold online. In our business, we can’t order exact copies of each variant (i.e. we can’t select colorways when we order from manufacturers), so we can’t replace variants sitting at or below zero quantity to meet online orders. For this reason, we want to remove “On-Hand” quantity from our Shopify Admin, leaving only the “Available” column. Can this be done? If not now, can this be done in the future?
Every merchant’s inventory management needs are different and it would help to manage inventory levels how the merchant wants. Thank you for your help.
Yes, we use the Stocky App by Shopify. There are a few other options out there but Stocky has a few features that we need.
Most apps don’t let you set the case quantity that products are ordered in (minimum order number) and almost all of our products have different case quantities. Because of that we wanted to be able to set those numbers in the app.
I am jumping in to this discussion late, but why are people not using fulfilled and unfulfilled to handle “inventory issues”? I have a brick and mortar store that shares inventory with my online store. If something drops inventory below zero, the negative items are switched to unfulfilled, causing the inventory balance to go back to zero. Then, an item appears in the unfulfilled tab for Orders, tracking exactly how many items are needed to complete an order. Once the items arrive, or are produced (if inhouse), the order gets fulfilled, reducing inventory and completing the order. It is very easy to do.
Based on feedback from merchants like yourself, our product team has been hard at work making changes to Shopify’s inventory system. We wanted to highlight a feature that might be of use to many of you!
You now have full control over which quantities you see on your Inventory page, and in what order. This means that if On hand does not make sense for your business, you can now hide it from your inventory page. You can also rearrange your inventory page so that Available is always shown first.
This feature also helps you to create work-flow specific views. For example, if you wanted to create a saved view to inform your reordering decisions, you could show only the Available and Incoming quantities, with a filter for Available < 10 and call it “Low Stock”.
Is there a way to filter inventory by “status”? It would be very helpful to only see “active” products and not “archived” products when looking at the inventory list. Thank you
The issue is now back with jumping to the top of the page after clicking Save on the Products > Inventory page. It just started this morning, it was fine yesterday. Was there an update that caused this?
@Username2023 That is a great question/suggestion. I’ve seen it asked in other threads and unfortunately I’ve never seen a satisfactory answer.
Shopify, why would you want to see archived products without specifically asking to see them? Archived products should be hidden by default! Yes, there should be a filter to allow users to show (un-hide) them. But they should be hidden by default until un-hidden by the user.
As pointed out in the above comment, we currently can’t even hide them if we want to.
@Shay The jumping to the top of the page issue is back. In the Available column, changing a number on the item and then clicking Save at the top causes the page to jump to the very top of the page. I then have to scroll back down the page to find the next item that I want to check the inventory quantity on.
Thank you for tagging me on this! Please report this to our authenticated support team (you can share this thread as a reference) and they can escalate to our technical team for further investigation. We haven’t received widespread reports of this being a problem at this time, so we will need to have affected merchant accounts to review in order to resolve.
Your authenticated support advisor will most likely ask you to try these troubleshooting steps before they can escalate the issue, this is standard process:
Clear your browser cache.
Try on another web browser, and an incognito window
Ensure the web browser is up to date
Try another device, like another computer or mobile phone.
Try on the on the Shopify Mobile App -this is usually the best step to try as it also rules out device issues.
Yeah, this update makes zero sense. All my inventory is handled by my 3PL
Currently, I have 39 units in my 3PL - and it reports that to Shopify. This is what I truly have on hand.
I have 13 orders for this item; so 13 committed. I’ll ship these later once some other items on the order are available.
But then… Shopify says I have 52 on-hand? Why are you adding committed + available? On hand IS available. I don’t have 52 on hand. I have 39… which is what we already told to Shopify!
If anything, it should be “39 on hand” that my 3PL reports… “13 committed” and then Shopify should calculate the available as “26”
Everything about this is backwards. Like - wtf? This is simple!
This is also an issue for us. We do inventory almost daily and it is very in depth. This is because we are selling live fish. Under each product (species) are multiple variants of size, gender, and different quantities (packs of multiple fish). We have over 1000 species we sell. This has lead to a nightmare of navigation to the correct variant. We can not make it work with a CSV because we are updating inventory in real time while standing in front of the aquarium, and changing variant sizes, prices, and quantities. Is there a way to get the old way back?
Agreed, whoever thought that adding an extra button click into the interface every time I want to search up a product was a good choice. I’m forced to click this button hundreds of times a day, it’s hugely unproductive slowing down my workflow.
