The Shopify phone app changed a week plus ago and I find it very frustrating.
One - it gamifies the sales total for the day and makes you watch it spin around like it’s entertainment. Personally, it’s stressful enough running a business and making everything work. My sales for the day are my bread and butter and I don’t need the app to add a layer of uncertainty to it. Don’t make it a game. Putting food on the table isn’t a game and I really don’t like it. Just show the total.
Two - it only shows today’s sales and I can’t choose to look at the sales for yesterday or the week or the month. I asked the Ai agent where I could find yesterday’s sales and it told me, “Just ask me!” No, no, no. I do not want to ask the Ai agent for something that should be a dropdown away. It’s just ridiculous. Maybe there is a way to navigate to those other sales figures, but I haven’t found it yet.
Alas, none of this is really surprising. Given how Shopify developers have stripped almost all at-a-glance info from the admin page, rendering it less and less useful with every update, it seems that they’re designing things for anyone BUT the shop owners. The admin page is orders of magnitude worse than it was 3+ years ago and now the phone app is headed down the drain as well. It is just so frustrating to be on this platform for 13-14 years, sending thousands upon thousands of dollars Shopify’s way and to never once feel like my needs are a priority. So frustrating.
Yep the gamified home screen is a bit distracting. I’m guessing that’s on purpose though.
They are doing the same here in the forum. They just made this annoying “me too” button like that is somehow meant to be a cool feature when it just looks like a poor attempt at subtle political indoctrination.
Unfortunately, there’s currently no setting to disable that animation or switch back to a plain number display, so your frustration is completely understandable.
One workaround that might help: try adding a Shopify home screen widget directly on your phone (works on both iOS and Android). The widget gives you an at-a-glance view of total sales, orders, and sessions without having to open the app, and it just shows the number, no spinning involved.
To set it up: long-press on your phone’s home screen → Add Widget → find Shopify → choose the Counter or Summary widget. You can read Shopify’s official help doc here:
https://help.shopify.com/en/manual/shopify-admin/shopify-app/using-shopify-mobile-widgets
Sorry you’re dealing with this after 13+ years on the platform. Hope the widget at least takes some of the edge off while Shopify (hopefully) addresses the feedback.
Best,
Ellie from BOGOS: Free Gift Bundle Upsell team
I feel your frustration. A lot of merchants depend on the mobile app for quick looks and every step added to get the most basic of metrics slows down the day to day. As a workaround, you can pin the Analytics reports you use most in the Shopify admin and open them from your mobile browser, which still allows for more date range flexibility. Hopefully Shopify continues to improve the app based on merchant feedback and bring back quicker access to the most important sales data.