It seems to just randomly log you out.

Thank you for letting us know this is still occurring. Our support is limited in the Community as we cannot authenticate your account, so contacting Shopify Support is your best option. By contacting support, they can log the details of your issue and escalate as needed. If it is a part of a larger …

Hi @JustinNJ , Okay, great. If you have opened a ticket on this issue our team can authenticate on your store and look into this for you. If you have reached out over live chat and left this with them, they should be back in touch with you over email when they have an update.

I am having the same issue, did you find a fix?

same here, I am using chrome on mac os and windows always be logged out since 2 weeks ago.

Still nothing resolved with this. @VictorM

@Victor_5 this is also happening to me for the past week (NEVER has before). It is happening across multiple devices, I’m using Chrome. I’ve tried clearing cache. I can be in the middle of working on something actively, like creating a new product, and it will send me to the login screen and lose ev…

@JustinNJ it is doing it to me several times per day even when I’m actively working on something. It’s been doing it for about a week now. Never in my years of using Shopify has it done this before. @Shopify_77 needs to fix this. It is not on our end.

It appears @Shopify has no intention of fixing this.

Yep same issue aswell! i’ve tried reaching out to shopify multiple times and no reply. they usually reply to my tickets but mustn’t want to try and fix this issue? :thinking:

Anyone else keep getting logged out constantly.

Shopify Discussion

JustinNJ February 2, 2024, 8:07pm 11

and again

3 Likes

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Anyone else keep getting logged out constantly.

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