It seems to just randomly log you out.

Thank you for letting us know this is still occurring. Our support is limited in the Community as we cannot authenticate your account, so contacting Shopify Support is your best option. By contacting support, they can log the details of your issue and escalate as needed. If it is a part of a larger …

Still nothing resolved with this. @VictorM

@Victor_5 this is also happening to me for the past week (NEVER has before). It is happening across multiple devices, I’m using Chrome. I’ve tried clearing cache. I can be in the middle of working on something actively, like creating a new product, and it will send me to the login screen and lose ev…

@JustinNJ it is doing it to me several times per day even when I’m actively working on something. It’s been doing it for about a week now. Never in my years of using Shopify has it done this before. @Shopify_77 needs to fix this. It is not on our end.

Yep same issue aswell! i’ve tried reaching out to shopify multiple times and no reply. they usually reply to my tickets but mustn’t want to try and fix this issue? :thinking:

@Maurice_CMCGold @JustinNJ yep they don’t ever care. my ‘chat advisor’ hasn’t responded to me in several days now that I asked to be transferred because they clearly don’t understand the issue. they keep sending me a link to Shopifys internal (employee only) website. I’ve tried telling them several…

Same issue. Started last month. Multiple computers, multiple browsers, multiple locations. More often than not, if I get up from the computer, to help with anything in the store, I have to relog in when I sit back down. If I simply hit the button to sign back in, it generally errors and tells me s…

Yes, that’s the exact scenario I get as well. Make me log in then go to a dead page and have to back out. Whats interesting is I was getting the 2-factor requests randomly when working from home (that part has at least not been happening anymore) But I was not getting them in my office.

Anyone else keep getting logged out constantly.

Shopify Discussion

JustinNJ February 6, 2024, 7:49pm 14

It appears @Shopify has no intention of fixing this.

3 Likes

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Anyone else keep getting logged out constantly.

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