Over the last few weeks, we’ve been getting a lot of reports from our customers about orders not being imported in a timely fashion, or just sometimes not being imported at all. We’ve been tracking this down and have found that Shopify’s webhooks are reporting that the order is available, but we’ll …

Are you seeing delays only when the fulfillment_status filter is set to a specific status? We’re seeing the same issue on our side but only if fulfillment_status is set to a specific status. We don’t see a delay if it’s set to any. We learned from Shopify last month that an update was made to use …

Anyone else seeing delay with returns in the REST Orders API?

Retired Boards Appdev Graphql Basics And Troubleshooting

CalD October 22, 2020, 10:47pm 5

Hey @dhollander ,

Although we haven’t received many reports of significantly-delayed order imports, DM me any extra info (especially any x-request-id response headers) you have and we can try to dig into more deeply.

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Anyone else seeing delay with returns in the REST Orders API?

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