Anyone else struggling with the Quickbooks Desktop Connector?

Topic summary

Persistent reliability issues with the QuickBooks Desktop Connector for Shopify: frequent “create failed” errors, installation problems inside QB Desktop, and QB Web Connector message QBWC1031. Product/vendor/customer sync often works, but order/sales receipt transfers largely fail (e.g., only 1 of 31 succeeded in one case).

Workarounds/alternatives: Third-party integrations suggested, notably CartSpan, which avoids the Web Connector by using QuickBooks’ QBXML API and Shopify Private App connections. Others mention WeIntegrate, but added one-time/annual fees are a concern.

Migration/accounting insights for former QB POS users: Because QB POS handled COGS via journal entries and often used Non-Inventory items, users may need to convert items to Inventory Parts for QB to track quantity and valuation correctly. Proposed steps: physical count, assign costs to match the Inventory Asset total, create an “Inventory Write-Down” COGS account, zero Inventory Asset via JE, then re-load item-level quantity/value using Adjust Quantity/Value.

Connector mapping notes: Only one COGS account supported. Stocky purchases can cause double-counting if mapped to Shopify Expense; remap to Inventory Asset or reclass entries manually.

Troubleshooting tips: Capture and review logs, use “Load More,” compare failed vs successful receipts, check for duplicate customers and sales tax issues. Status: ongoing; no definitive fix shared.

Summarized with AI on December 16. AI used: gpt-5.

How long have you been using AccuPOS? Have you had any issues. I called and talked to them and it seems like a good alternative, however, reviews I have read seem a little worrisome. I would love to hear how your experience is going.