Anyone in Australia using LivePayments as your Card merchant

I am thinking of switching over to LivePayments here in Australia as my Card Merchant since I have had problems with Stripe, anyone have any feedback about them at all

Hi @aussiesilver

I’ve gone through your question and understand you’re considering switching to Live Payments in Australia due to issues with Stripe. Let’s break this down:

Live Payments Overview:

Live Payments is an Australian-based payment processor that offers various solutions, including EFTPOS terminals and online payment integrations. They’ve been around since 2006 and serve over 8,000 customers across different industries.

Integration with Shopify:

Live Payments integrates with major eCommerce platforms, including Shopify. However, the integration is available by request, so it’s essential to contact them directly to set it up.

Fees and Considerations:

Live Payments offers different plans with varying fees. For instance, their Black Plan charges a 2.59% commission plus a 30-cent transaction fee and offers 1 Qan-(tas) point per dollar transacted. It’s crucial to compare these fees with industry standards and consider whether the benefits align with your business needs.

User Feedback:

Some users have expressed satisfaction with Live Payments’ services, highlighting multiple payment options and a smooth registration process.

Next Steps:

  1. Contact Live Payments: Reach out to them to discuss your specific requirements and understand the integration process with Shopify.
  2. Compare Fees: Evaluate their fee structure against your current costs with Stripe to ensure it’s a beneficial move.
  3. Seek User Experiences: If possible, connect with other Australian Shopify users who have experience with Live Payments to gather firsthand insights.

If you need any other assistance, feel free to ask, and I will try my best to support you.

Best regards,

Daisy.