API Access has been disabled

Topic summary

API calls that previously worked now fail with HTTP 403 (Forbidden), indicating access is being denied despite successful request delivery. The user notes this change occurred recently and persists after uninstalling and reinstalling their app.

Key details:

  • Error: 403 with a message (content not provided).
  • Prior state: API worked normally; now consistently blocked.
  • Attempted fix: Reinstall did not resolve.

Main request: Guidance on how to verify whether the app still has the required permissions to access the target endpoint.

Status/outcome: No resolution yet. The discussion seeks steps to check permission scopes or access configuration; specific endpoint and authentication details are not provided, leaving key diagnostics unanswered.

Summarized with AI on January 14. AI used: gpt-5.

Hi support,

I used to be able to call the api normally, but recently returned 403 with message. I tried uninstalling and then reinstalling and it didn’t work. how can i checked that my app still has the required permissions to access the endpoint.