Has anyone experienced this issue? API requests to fetch order data fail when using a network in China, but they work fine with other networks. I’m curious if there’s a specific reason why the API might not support requests from the Chinese IP network. Any insights or advice on resolving this would be greatly appreciated!
Topic summary
A user is experiencing API failures when fetching order data specifically from networks in China, while requests work normally from other locations. This suggests potential geographic restrictions or IP-based blocking on the API endpoint.
Current Status:
- Issue confirmed: API requests fail from Chinese networks
- Requests succeed from non-Chinese networks
- Root cause unclear (possible IP geofencing or network policies)
Proposed Solution:
- Another user suggests using a VPN to bypass the network restriction
Unresolved:
- No official explanation for why Chinese IP addresses might be blocked
- No confirmation whether VPN solution was tested or successful
- Discussion remains open with limited troubleshooting details