# API **URL:** \ **Category:** Subscriptions\ **Tags:** troubleshooting, Setting-Up\ **Created:** [October 8, 2024, 1:28pm UTC](https://community.shopify.com/t/api/364655 "2024-10-08T13:28:22Z")\ **Posts on this page:** 5\ **Page:** 1 ## AI-generated summary Goal: surface ReCharge subscription payment details (e.g., failed payment reason, number of retry attempts) inside Shopify (customer note, order note, or customer metafields). Key clarification: Both ReCharge API and Shopify Admin API are needed. ReCharge holds the payment failure data; Shopify displays it. Proposed approach: - Use middleware (a small service that connects two systems) to pull data from ReCharge via API key and write it into Shopify. - Preferred target is customer metafields (custom data fields), though customer or order notes are also options. Implementation steps: 1) Obtain a ReCharge API key and fetch the required failure/retry data. 2) Use Shopify Admin API to update customer metafields (or notes) with these values. No-code/low-code option: If not working with a developer, use a customer field or workflow automation app that integrates with ReCharge and can run the sync. Status/outcome: Guidance provided; implementation not yet completed. Open items: choose the exact Shopify field(s) to store the data and set up middleware or an appropriate app.
**Author:** ![CatherineWise](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@CatherineWise](https://community.shopify.com/u/CatherineWise)\ **Post date:** [October 8, 2024, 1:28pm UTC](https://community.shopify.com/t/api/364655/1 "2024-10-08T13:28:22Z")
I want to do an automated integration of information from recharge to shopify such as reason of failed payment and number of trials to proceed with the payment. I was told by recharge team that I need to do so through shopify API and by yours through recharge API so I am lost. ---
**Author:** ![AchieveApplabs](https://yyz1.discourse-cdn.com/shopifyforum/user_avatar/community.shopify.com/achieveapplabs/32/60286_2.png) [@AchieveApplabs](https://community.shopify.com/u/AchieveApplabs)\ **Post date:** [October 8, 2024, 2:33pm UTC](https://community.shopify.com/t/api/364655/2 "2024-10-08T14:33:43Z")
Hi Catherine, Yes it’s true would need to use both ReCharge and Shopify Admin API. I’ve worked with both so I can help. It’s not clear exactly what you’re asking, can we start with the reason of failed payment? Where would you like that to appear in Shopify? ---
**Author:** ![CatherineWise](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@CatherineWise](https://community.shopify.com/u/CatherineWise)\ **Post date:** [October 8, 2024, 2:44pm UTC](https://community.shopify.com/t/api/364655/3 "2024-10-08T14:44:27Z")
What I need is to make this information available on shopify through customer note, order note, or customer metafield ---
**Author:** ![CatherineWise](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@CatherineWise](https://community.shopify.com/u/CatherineWise)\ **Post date:** [October 10, 2024, 6:04am UTC](https://community.shopify.com/t/api/364655/4 "2024-10-10T06:04:59Z")
And how will this help me show these information on shopify? ---
**Author:** ![AchieveApplabs](https://yyz1.discourse-cdn.com/shopifyforum/user_avatar/community.shopify.com/achieveapplabs/32/60286_2.png) [@AchieveApplabs](https://community.shopify.com/u/AchieveApplabs)\ **Post date:** [October 13, 2024, 3:42pm UTC](https://community.shopify.com/t/api/364655/5 "2024-10-13T15:42:01Z")
You’re going to need middleware to bridge ReCharge with Shopify customer fields. As a developer first I would get an API key from ReCharge then pull the data I want out. Then I would update Shopify customer meta fields with those values. If you’re not working with a developer then look for a customer field app or workflow app that integrates with recharge and can run that automation.