Reviews are handled in order of their submission, and review periods can vary depending on the queues. We suggest having a look over the following criteria to make your app gets through the review with flying colors:
This App Review Checklist outlines all Mandatory requirements that need to be implemented before your app can be published.
Please also ensure the App Review Team has all of the information they need in order to test your app (i.e. demo videos, testing credentials, account information, additional instructions, etc.)
You will then need to wait for the review email to be delivered to your app submission email. The process is outlined in our help guide on the app review process. Once you receive the email outlined there, it is mandatory to respond to the app review email within 30 days to continue with the review in a timely manner.
Very useful information, but I would like to know how long it is currently taking to begin the review process? For my previous application, that was 7 weeks, with two change requests that took one week each to receive feedback on, making the entire process 9 weeks.
If it is still taking anywhere near as long as this, it’s not a timescale that fits with my business timeline limits.
Thank you for following up on this! Our team in the community forums won’t have direct insight into the processing times or the queue for app submissions. I would recommend reaching out to partner support from within the support tab of your Partner Dash for more information on this.
While we would love to be able to give you a timescale, we simply do not have one as they are dependent on the queue and the application itself.
Also, each application may require a slightly unique response, depending on different variables, which is why my colleague directed you to contact Partner Support directly from within your Partner Dash so that our Support can give you more relevant information for your specific application.
I wish you the best of luck with your app approval!