HI all, I am currently trying to upgrade an app to use the Shopify App Bridge, but any time any method is called this screen comes up: [Screen Shot 2019-04-08 at 3.04.55 PM.png] I have embedded apps enabled in the app extensions area, and it works fine in my development app with the exact same s…

Hey @qq192 . What’s your app ID? I can check what might be going on from here. You can get your numeric app ID from the end of the URL in your partner dashboard when viewing the app specifically. Cheers.

Hey @Alex did you happen to look into this? Much appreciated!

Sorry for the delay. It looks like you might be using Embedded App SDK methods that are incompatible with App Bridge. Are you using any of these? 'ShopifyApp.Modal.input', 'ShopifyApp.Analytics.fetch', 'ShopifyApp.Nav.initialize', 'ShopifyApp.Nav.select', 'Sh…

Hey @Alex , I did double check and we removed all references to ShopifyApp, and we are not even loading the app.js embedded app sdk. Is it an issue that we used those methods in the past and now we aren’t able to upgrade to the App Bridge, or should it be working once those are removed?

Heya. I’ve pulled some levers on my end and you should now be good to use app bridge. Let me know if you notice anything unexpected, but you should be fine. Cheers.

Hi Alex, I’m seeing the same issue on app 2911355 (dev app). We’re going to be upgrading the menu for app 1644751 (production app) as well. But for that app I need both the AppBridge and the ShopifyApp to work since we have two versions live, one upgraded to AppBridge and one not. Could you pull…

Hey Bart. I’ve flipped the switch on 2911355. I can flip the switch on 1644751 but if you’re using any of the above mentioned methods you’ll end up getting flipped back. There’s not too much I can do about that one on my end until the app is clear from making these calls. Which embedded app metho…

Hi Alex, Thanks for your reply. I’ll test this on our dev app tomorrow. In the production app we use: ShopifyApp.Bar.loadingOn/Off() ShopifyApp.Bar.initialize(configuration) ShopifyApp.Bar.disableAllButtons() Regards, Bart

Hi Alex, I checked in on the dev app and it’s not really the result I’m looking for. Switching the setting changes the navigation bar (two bars instead of one), which we don’t intend to use. The reason we wanted to change is only to be able to use the variant picker, which seems to be only availa…

App Bridge Unsupported Message "This app can't be loaded"

Retired Boards Appdev Tools

qq192 April 10, 2019, 8:07pm 3

Hey Alex, thanks for the help, the id is 1797371

Topic		Replies	Views
App Bridge update not working properly with node template Shopify Apps third-party-apps	0	25	October 29, 2023
Shopify Embedded App Bridge Does NOT work Technical Q&A javascript	3	368	February 18, 2025
AppBridge 3.0 - same store with different results Tools	2	356	November 28, 2022
App Bridge migration This app can't be loaded Contact the developer for support Tools	0	90	March 31, 2022
Https://unpkg.com/@shopify/app-bridge 404 not found Tools	1	40	May 2, 2021

App Bridge Unsupported Message "This app can't be loaded"

Related topics