Hi all! Please help me in the following: I donwnloaded a review app, my site weas almost built up and suddenly the background on products page turned to black and not able to change it. Thank you!
Hi @erdosreka198 If you think that the app is causing this issue then you can try removing the app along with that remove the code of the app that has been added by app on the time of installation.
Once the error will be solved then you can again download some other review apps.
You can also check your theme setting and settings of your product page in the customize section.
Hey @erdosreka198
Could you please provide your Store URL and, if applicable, the Password too? Your cooperation is greatly appreciated!
Best Regards,
Moeed
Hi there! I removed all the apps I thought be the reason why the background on product page turned into black, but still the same ![]()
Hi! This is the URL: https://admin.shopify.com/store/5ee78c-2/themes/153398509897/editor
Ehere shoudl I share pw? Thanks!
Can you please share the preview link of your store, and password as well if applicable?
Hey @erdosreka198
That’s your Admin URL, please provide your website front-end URL
Hi the url is the following: https://admin.shopify.com/store/5ee78c-2/themes/153398509897/editor
This is your admin URL, you need to send the Frontend URL.
If you are using a domain then the Frontend URL looks like this: example.com
If you are using Shopify free domain then your Frontend URL looks like this: example.myshopify.com
Hope it will help you to find your store URL.
Sorry for being so complicated, but the site is not connected to a domian yet I only find this url, I dont know where shoudl I find the website front-end URL
Sorry, I got it now
here it is:
Finally I figured it out: moodyxmas.myshopify.com
Hi @erdosreka198 ,
This is Anthony from Beae Landing Page Builder, and I’m happy to assist you today.
While I acknowledge that this issue falls short of the desired outcome, I have an idea that I believe might be of help:
- Go to Online Store → Theme → Edit code
- Open your theme.liquid file
- Paste below code before :
Note: you can adjust background color to fit your store
Best regards,
Anthony
Hi Anthony! It worked!
Black background switched to white - as originally! Thank you so much for your help!
Hey @erdosreka198
Hi
Please follow the steps and you will be able to find the solution.
- Login to store admin
- Click Online Store
- Click Customize
- Click Theme Settings
- Click on color and click on the first color set and then change the background color from black to white and your problem will be solved.
Here is the screen shot of the same.
Hopefully it will help you. If yes then Please hit Like and Mark it as solution!
Tahnk you so much, but already solved! Thanks again! ![]()
