Hi all, I’m looking for some advice/direction please.
My shopify store sells customised products, with the customisation processed through the infinite options app. Currently I’m printing the packing labels directly from shopify - this was fine initially but omits a lot of important information including the delivery service.
What I need to achieve is a invoice/packing slip, that includes all of the information relating to the order. I also need the address to be in a particular place, and it needs to have our Royal Mail business label on it as we plan to use paper with integrated labels to smooth out our packing process. We’d like to have the same order sheet for all our sales channels, shopify/ebay/etsy etc.
I’ve looked at several options including:
-
Have a developer code the shipping option into the shopify label, plus change the address location & add in the postage label. Good, except this doesn’t deal with orders from other channels.
-
Use an app to download the orders as CSV then mail merge to our invoice. The problem here is that the customisation fields only appear for when that item/customisation is selected, so these fields vary on each download. Also, customers ordering more than one item need these to appear on one invoice as separate lines.
Has anyone else has experience of apps/solutions to this type of query? We were really busy of Valentine’s, but our invoice printing/shipping process was a mess, so I’m hoping to streamline this ASAP.
I’d appreciate any ideas anyone might have!