Hi - We had submitted our app for review on 12th Jan but it still showing “We’re assigning a reviewer to your submission”.
Is there any ways to raise a ticket or know what’s wrong?
App review delays are fairly common, especially during busy periods. From what I’ve seen, reviews can take anywhere from a few days to a couple of weeks depending on complexity and current queue volume.
If it’s been longer than expected, the usual next step is to check for any feedback or required changes in the Partner Dashboard. If everything looks complete, reaching out to Shopify Partner Support is often the best way to get an update on the review status.
Unfortunately, there isn’t much visibility into the queue itself, so some waiting is normal.
Hi, this usually just means your app is still in the review queue. There’s nothing wrong with your submission.
If it’s been more than 10–14 business days, you can contact support:
Go to Partner Dashboard → Support → Contact Support
Choose App Review / Submission Status
Otherwise, there’s no way to speed it up, once a reviewer is assigned, the status will update automatically.