Hi there! please am stock here, i installed Simply OTP App on my Shopify store but since its not giving me what i wanted i deleted it but the App is still Preventing my customers from getting to my login page . Please Urgent help thanks
Hi @diligentsamuel ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with a third-party app, to ensure this gets resolved.
To provide some context, third-party apps can sometimes leave coding within your shop’s theme even after it has been removed from the Shopify admin. As I was unable to locate the app (i.e Simply OTP) from the Shopify App Store, I would recommend getting in touch with the app developer directly. This will ensure that they take a closer look to confirm all coding has successfully been removed.
If however, you did install the app within the Shopify App Store, you can get in touch with the developer by selecting Support > Get Support where their team will be able to investigate further.
Please let me know if you have any other concerns.