App to ask for company-level reviews / NPS score?

Hi,

Our store develops custom paints which are unique for each customer. For this reason we ask our customers to review the company / service as a whole, rather than the specific products. At the moment we are using Trustpilot.

But as we grow our business we are forced into their premium plans at EUR 319/month for 750 reviews, which honestly I find ridiculously expensive compared to apps such as Judge.me. Unfortunately those others apps only offer product-level review.

Any other app suggestions?

Hi.

Shopify review apps usually have options for shop-level reviews too. You should just contact the most popular ones and ask them about this feature.