How do I appeal a Google ads account.I barely survive initiating an ad on Google for for Shopify store,building a merchant domain etc only to be told it has been suspended and I have no idea what I did wrong.I do drop shipping with CJ for products to sell online
Topic summary
A user’s Google Ads account was suspended shortly after setting up ads for their Shopify dropshipping store (using CJ Dropshipping), with no clear explanation of the violation. Another merchant reported experiencing the same issue with the same supplier.
Common dropshipping issues flagged by Google:
- Using stock images and copy-pasted content instead of original material
- Lack of trust signals like customer reviews
- Insufficient effort in establishing business credibility
Typical suspension reasons include:
- Links to previously suspended accounts
- Payment issues (unpaid balances, chargebacks, unverified cards)
- Policy violations (deceptive ads, illegal products, false verification info)
- Promotional code abuse or unauthorized account access
Next steps:
Check the Google Ads account for a red banner notification explaining the specific suspension reason. Google’s official support documentation provides detailed guidance on addressing different violation types. The discussion remains open with no resolution yet reported.
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Following as we have had the same problem and we also use CJDropshipping
Hello Art, thank you for the question. As you can imagine, there are thousands of other drop ship businesses, that do exactly the same as you are. The issue with a lot of these merchants, is that they just setup the very basics, and don’t really go the extra mile in setting up a trustworthy business. For example a common issue is using stock images, copy paste content, etc. Google wants to see some original content.
And also have a healthy amount of reviews, which can improve your trust signals.
As to Google Ads suspension itself, that depends on what the suspension reason is. You should have a notification in your Google Ads account, with a red banner, which if you click on, can read what the reason is.
Some of the most common reasons for Google Ads account suspensions include being linked to another suspended Google Ads or Merchant Center account, having an unpaid balance, or abusing promotional codes. Accounts may also be suspended for requesting a chargeback or making suspicious payments, such as using someone else’s credit card or a card that Google cannot verify. Violations related to the 18+ age requirement, non-compliance with Ad Grants policies, or temporary suspensions due to unauthorized access can also lead to issues. Additionally, deceptive or misleading ads, promoting illegal products or services, submitting false information during verification, and other policy or payment violations—including those involving other Google products—can all result in suspension.
Because a suspension, can be for many reasons. Have a look at this: https://support.google.com/google-ads/answer/9841640