Apple Pay icon is not showing on express check out

I am on Dawn theme. Absolutely ALL the steps have been followed, but still no icon :(. Have done tests on a Macbook and iPhone 13 pro and can see Apple Pay on other sites with no problem. I have searched the message board and it seems to be an ongoing issue for many users. Any help will be appreciated.

Hi, @Zev_3 !
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

It seems like there was an ongoing issue regarding the Apple Pay button that our developers are aware of and are in the process of implementing a fix for. As long as your Apple Pay express button is activated in your payment settings, then the issue should resolve automatically. You can confirm this by ensuring that Apple Pay is set up directly from your payment settings.

You can also flag this instance with our team through the Help Center so that we can take a closer look. To do this, you can ask the Virtual Shopify Assistant to contact support. From there, it’ll guide you with your next steps on how to connect with a team member.

We appreciate your patience.

Hi @Mac_2 , we are having exactly the same issue as @Zev_3 . Can you confirm if the ‘issue’ that your developers have identified has been resolved? At the time and date of this post, we are also not able to see Apple Pay as an express payment option, but can see ‘Shop Pay’ and ‘G Pay’ on both our product and payments page..

Hi, @3Deep !
Thanks for joining this thread.

I understand that you are experiencing a similar issue with Apple Pay. I can confirm that the issue has been resolved. To refresh your checkout, you can try disabling and reenabling Apple Pay. This should help resolve the problem.

If the issue still persists, we’ll need to access your account in order to gather more information. While we’re not able to provide account-specific support via Community Forums at this time, we’d be happy to continue assisting you through our Help Center. In order to access our live support,you can ask the Virtual Shopify Assistant to contact support. From there, it’ll guide you with your next steps on how to connect with a team member.

Let me know how that goes!

Hi @Zev_3 thank you for the response. While I would typically dismiss the whole ‘turn is off and then on again’ approach, it actually worked! You’re a superstar! Thank you so much for the exceedingly simple, but highly effective piece of advice! :slightly_smiling_face:

Hi again, @3Deep !

Thank you for the follow up.

I’m happy to hear that you were able to resolve the situation by following the steps. We had an issue on our end that needed the connection to be refreshed. I have marked the previous response as a solution for the benefit of others who may view this thread.

Thanks again for your patience and understanding!

All the best!