I have it checked off and I also only have apple products and use safari so that is not it.
Is there anyway someone can help me with this?
Topic summary
A merchant reported that Apple Pay wasn’t appearing as a payment option despite having it enabled in settings and using Apple devices with Safari.
Key Points:
- Apple Pay was confirmed to be activated in Settings > Payments under Shopify Payments
- The payment option only displays on devices with Apple Pay capability
- Desktop users must use Safari on Mac to see the option
- Mobile devices may not show certain dynamic checkout options (e.g., Google Pay won’t appear on Apple devices)
Resolution:
The issue was clarified as device-dependent visibility rather than a configuration problem. Testing the checkout on mobile was recommended to verify proper functionality. A help center resource was provided explaining how Apple Pay integrates with Shopify.
Hey @echoclubhouse !
Without being able to see your store, it’s difficult for me to establish exactly what is happening. If you could please share your store URL I will be able to take a much closer look.
If you’ve got Apply Pay checked off under Settings > Payments in your Shopify Payments options, it is switched on. However, the option only appears on devices that have Apple Pay enabled. This means that if you’re accessing the website from a desktop, it may not appear unless you’re using Safari on a Mac. The same goes for all of the dynamic checkout options. Many Apple mobile devices will not display Google Pay as an option for this reason. Have you been able to test your checkout on mobile?
I also wanted to share this link to our help center with you. It has more information on how Apply Pay works with Shopify. I hope this helps to explain why the payment option isn’t always appearing.
I look forward to hearing from you!
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Thank you so much. It seems so simple, but you are the only person to have explained this as a possible solution.