Its arbitrary the way they don’t warn you in case you are doing something by mistake, they don’t tell you the exact reason either… its like they have just a bunch of bots making arbitrary decisions and don’t care about their users for real…
Topic summary
Multiple users report their Shopify stores were suddenly closed without prior warning or clear explanation. When attempting to appeal through Shopify’s official dispute form, they encounter an “Application Error” that prevents submission.
Key Issues:
- Stores disabled for alleged policy violations with minimal details provided
- Appeal form consistently fails with technical errors
- No advance notice given before account closure
Suggested Resolution:
One respondent suggests the error may stem from backend API issues and recommends retrying the form.
User Concerns:
Affected merchants express frustration with what they perceive as automated, arbitrary enforcement decisions and lack of meaningful communication or support from Shopify. The issue remains unresolved as users cannot successfully submit appeals.