Merchants are requesting the ability to automatically apply discounts to customers based on tags—a feature currently unavailable in Shopify’s native discount system. While discount codes can be restricted to tagged customer groups, automatic discounts cannot, forcing members to manually enter codes or rely on third-party apps.
Current Limitations:
Workarounds Mentioned:
Community Sentiment:
Merchants express frustration that this basic functionality requires expensive apps or upgrading to Shopify Plus. Many view it as counter-intuitive given that customer tagging already exists, and criticize Shopify’s app-dependent business model. Support staff acknowledge the request is logged with developers but provide no timeline for native implementation.
The discussion spans multiple years with no official resolution, though several app developers have entered the thread promoting their solutions.
@Victor_5 any updates on this? it has been close to 2.5 years… nothing… nada…
what are the top requests from Shopify customers? is there a board we can all vote on?
Shopify and Tobi Lüdtke did a great job in the pandemic being the NonAmazon… great article in Bloomberg last week…
HOWEVER this is something that comes from the ground up… front line feedback… do something for your Net Promoter Score…