Please add my vote as well. Several of our affiliates have requested this exact type of discount, and it’s frustrating not to be able to offer it. Thanks for your assistance, Peter!
Topic summary
Core Issue:
Shopify merchants cannot natively combine a product discount (percentage or fixed amount) with free shipping in a single discount code. Customers must enter separate codes, which creates friction and can push orders below free shipping thresholds when discounts are applied.
Business Impact:
- Discount codes often reduce cart totals below free shipping minimums, negating promotional value
- Critical for influencer campaigns, affiliate programs, and first-time customer acquisition
- Merchants report customers abandoning purchases or being confused by shipping charges after applying discount codes
Community Response:
- Thread spans 5+ years with 350+ posts and dozens of vote requests
- Merchants express frustration that this “basic” feature exists on competing platforms (WooCommerce, Ecwid)
- Some users threaten platform migration due to this limitation
Shopify’s Evolution:
- Initially: Feature marked as “in development” with no ETA, votes collected by support staff
- September 2021: Shopify launched “Discount Combinations” allowing customers to stack multiple codes AND introduced automatic free shipping discounts
- Current limitation: Still requires customers to enter multiple codes; no single code can apply both effects natively
Workarounds:
- Set conditional free shipping rates in shipping settings (applies automatically when threshold met)
- Use third-party apps like “Discount Mixer” or “Single Code Discount by Swiftbee” ($0.99-$10/month)
- Shopify Plus merchants can use Discount Functions (requires development)
Status: Partially resolved through discount stacking, but original request for single-code solution remains unmet natively.
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