Archived products in General Shipping profile

Topic summary

Main issue: Archived products continue to appear in the General Shipping profile.

Key explanation:

  • Archiving does not delete a product; it preserves all associated data (including shipping profile links) so the product can be restored later.
  • Because the product remains intact in the system, it still shows up in shipping profiles even when archived.

Outcome and status:

  • Clarification provided: visibility in shipping profiles is expected behavior for archived items.
  • No specific action items were suggested; if removal from profiles is required, deletion (not archiving) would be the likely approach.
  • Discussion appears resolved with an explanation; no further questions or disagreements noted.
Summarized with AI on December 26. AI used: gpt-5.

Products that I’ve archived are still showing up in the General Shipping profile. Why do they appear in any shipping profile if they’re archived?

Hi @sammc007

Thanks for posting!

As you aren’t deleting the product, you are archiving it, all associated information remains in the case you want to un-archive it.

I hope that makes sense!