Are headless stores compatible with auto-fulfilled Gift Cards? (not on Plus plan)

Technical Q&A

Topic summary

Main issue: Gift card auto-fulfillment appears not to trigger email delivery when orders are created via a headless storefront (Storefront APIs), despite the auto-fulfill setting being enabled.

Key details:

  • Store setting for auto-fulfilling gift cards is enabled.
  • Test purchase of a gift card resulted in no email being sent.
  • Order page shows a manual action is required (“Send Gift Card”).
  • Storefront is headless; orders created with Headless Storefront APIs. Not on Plus plan.

Evidence:

  • Screenshots show the auto-fulfillment setting enabled and the order screen prompting to manually “Send Gift Card.”

Open question:

  • Are auto-fulfilled gift cards compatible with headless stores (non‑Plus) when using Storefront APIs, or is manual sending required?

Status:

  • No resolution or confirmed guidance yet; awaiting clarification on compatibility/limitations.
Summarized with AI on January 12. AI used: gpt-5.
1

We have our store configured to auto-fulfill gift cards in the settings, but when we tested purchasing a gift card, no e-mail was received, and I see on the order page that we have to click “Send Gift Card.” We are a headless store, are headless stores compatible with auto-fulfilled gift cards?

The order was created using Headless Storefront APIs.

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