I recently switched to shopify payments , now all the sudden they have frozen my funds .. has anyone else dealt with this .. there is over 5k in there .. I now it’s not a lot but I have a family to feed and I need this money

Hi @dontusepayments I am sorry to hear about your recent negative experiences with switching over to Shopify Payments. It is definitely not ideal to have your payouts put on hold, so I understand where you are coming from. On occasion, certain things can trigger a hold on payouts like you have exp…

@Rick_14 @I deleted the product repsonded to the emails. I have a pregnant wife , a diabetic son, I have over 5 thousand dollars on hold over a brush, it may not sound like a lot to many people but it is to me and my family. I have been running this store for years and the second I switched to payme…

Hi @dontusepayments I totally appreciate your concerns, and I understand the urgency of getting your payout hold resolved as quickly as possible. I realize that sometimes it is preferred to deal with live support rather than email for time sensitive issues like this and for most issues on Shopify,…

@Rick_14 when you effect someone financially that has a direct impact on their children it’s a human to human respect to speak to them. I’m not a machine neither is my family. This email only is a disgusting punt of responsibility.

Hi There “DONT”, $5k is a lot. Yes, they are totally doing this to lots of people. We are currently going through this too. We sadly switched off intuit because they wanted all the stores to buy 2019 software right in the middle of the pandemic. Couldn’t afford the software. We already were using S…

Yes, they are clearly holding payment without a valid reason. We have been in business for the past 10 years and no payment company has held our payment. However, since we switch to Shopify they have held more than 8K of our fund and won’t give any reason. Plus they won’t let you use other payment w…

Are Shopify payments freezing your funds too?

Shopify Discussion

Me1231 November 27, 2023, 1:37pm 8

just happend to me. never signed up for shopify payments. took it from a instagram same and now no one knows where the money is.

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Are Shopify payments freezing your funds too?

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