I’ve taken my first order this morning for a UK customer with the following values:
Product A: £9.95 × 1 £9.95
Product B: £5.95 × 1 £5.95
Product C: £34.95 × 1 £34.95
Total: £46.18
Black Friday discount (20%) -£10.17
New total: £40.68
Postage: [email removed] £46.18
VAT (@20%) £9.24 (My calculation) vs £6.80 (Shopify calculation - This equates to 15%)
Even if we take out the cost of postage and recalculate the VAT, it’s nothing like the £6.80 shown.
Everything else calculates correctly, just not the VAT. If I look in my settings (Settings → Taxes and Duties) it tells me I’m collecting VAT in the UK, but does not display the rate or allow me to adjust it (OK that it doesn’t).
Thanks for this - Yes. Absolutely nothing wrong with the discount calculation. The problem was solely with the VAT calculation. As per 2nd reply this was caused by not marking items as ‘taxable’ in each product.