Are we allowed to sell items from a personal collection to start a store online?

Hi there :slightly_smiling_face:

I am currently setting up a comic book store for UK customers to purchase the latest issues of US comics. I am setting up an account with a distributor, though in the meantime, I have listed various other comics/comic related merchandise (from my personal collection) to boost the store’s inventory and to give a better first impression to my first customers (I haven’t been lucky with any custom yet).

So, point of my post… I did a quick search to see if I could use personal goods to start my store and the results seemed positive. So, I went on ahead and listed around 50 items. Today, I receive an email about that 18 of my items were “suspicious”, and asking confirmation that I have authorisation to resell them. This is a real message, official from Shopify, which also came up in my store notifications, that is why I am asking here for help.

The items that have been marked as “suspicious” are of a certain type but not including everything in that field. It to me seems like they’ve been targeted, as they are all issues/items that other likewise stores are selling but they’ve missed a few. It’s probably a good strategy of theirs to stomp out the competition before they have really began, isn’t it. Not that I want to annoy anyone, but obviously will somewhere down this way.

Are we not allowed to sell personal collections (of the theme of the shop) on Shopify?

Or do I have to wait for my distributor to get back to me to start listing products properly.

And what ways could I legitimately sell the private items through my business without this problem cropping up again.

Thankyou all for your time.

Hey @spooky-electro

Yes, you can sell personal collections on Shopify, but with conditions. Shopify flagged your items likely due to intellectual property concerns, especially if they include branded characters (e.g., Marvel, DC) and you’re not listed as an authorized seller.

Even if they’re from your personal collection, Shopify needs to ensure you’re not violating copyright or selling counterfeits.
They are some steps you can take without any issues.

Many thanks for your reply. The only proof I can supply would be screenshots of emailed invoices from the original transactions. I’ll go from there and hope for the best :slightly_smiling_face:

Thankyou for your time, much appreciated, J

@spooky-electro

You are welcome bro, if you still unable to fix it you can get expert support on it then