Hello
Just to make people aware we have received a fake invoice via our contact page demanding we pay an unpaid shopify invoice..
Do not click link…
`The failed bill payment for your myshopify.com will be retried soon``
Shopify <IMCEAEX-_O=CHOST_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=VIEWSHOPX283BFA@collaborationhost.net
The previous automatic attempt to process the payment for your bill failed. We’ll try charging you $350.65 USD again on JUL 7, 2021. If that payment can’t be processed, we’ll try charging you again at a later date.
Please review the outstanding amount directly from the bill in Shopify.
Hello, @zerozenecostore .
Sophia here from Shopify. Thank you for sharing this!
If you still have the original message, please send it to safety@shopify.com including the headers so our team can investigate.
Do you have two-step authentication set up for your store? I recommend enabling two-step authentication as well as reviewing the rest of the account security documentation to protect your account against phishing attempts like this. If you didn’t click on any links or engage with the email in any way, I don’t believe there is any cause for concern. However, I’ll leave this information here in case it’s helpful for others coming across this thread.
Thanks again for bringing this to our attention.