Asistente de IA que realmente conversa, recomienda productos y reduce tickets repetitivos

Ask & Offer
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1

Hi everyone :waving_hand:

I wanted to share something we’ve been developing these past few months that’s now available on Shopify: SmartAgent Chat, a conversational assistant for stores that combines conversational AI (Gemini) with custom logic for ecommerce.

:purple_circle: What the agent does:

  • Answers questions in natural language (shipping, exchanges, sizes, hours, etc.)
  • Recommends products based on the store’s actual inventory
  • Acts as an “assisted salesperson” within the chat
  • Automatically trains itself with store information (no complex prompts required)
  • Doesn’t use corporate responses like “I’d be happy to…” — it’s designed to sound more natural
  • Installation takes just a couple of minutes through the app gallery

:test_tube: We’re offering a 15-day free trial so you can try it in your own stores with no obligation and no credit card required. Just install and you’re good to go.

:wrench: Optional: If anyone needs onboarding or help setting it up to match their brand (tone, rules, key products), I’m happy to help. It’s not required.

:backhand_index_pointing_right: Direct installation:

If you’re already working with high-volume messaging or want to improve chat conversion, I’d love to hear about your experience or receive feedback. We’re iterating quickly based on what stores are asking for most.

Thanks to everyone who wants to try it! :raising_hands:

2

Looks solid. The product recommendation angle and the ability to train itself from store data will be useful for shops that get a lot of repetitive questions. The lightweight setup is a plus since most merchants don’t want a long onboarding.

If you add support for more detailed rules or upsell paths, that would make it even stronger for stores focused on conversion. Good work and thanks for sharing it here.

3

Thank you for your time, I appreciate. About the option to add support for more detailed rules or upsell path are amazing ideas for increase the value of my product.