Asking Siri for sales info now requires unlocked iPhone

Shopify Discussion

Topic summary

Issue: A long-used Siri Shortcut (“Sales Today”) that reads out daily Shopify sales no longer works without unlocking the iPhone. This change appeared after a recent update to the Shopify Admin iOS app (not POS).

Context: The user noticed the Siri integration was removed from the Shopify Admin app. Shopify support reportedly stated the problem is on Apple’s side and unrelated to their app change.

Current setup: “Allow Running When Locked” is enabled in Shortcuts, but Siri still won’t provide sales info while the phone is locked.

Request: Seeking a method or workaround to ask Siri for store sales without unlocking the device.

Status: No solution or confirmation provided yet. Discussion remains open. No images or attachments referenced.

Summarized with AI on December 13. AI used: gpt-5.
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For years we have had a Siri shortcut “Sales Today” that would say out loud what our sales were for that day. A couple months ago when Shopify updated the Shopify Admin app (not POS) on iOS this functionality stopped working. I noticed that the Siri portion was removed in the Shopify Admin app, however Shopify said that didn’t have anything to do with it and that it is an issue on Apple’s end.

Has anyone figured out how to ask Siri for store sales without unlocking the phone? This was something I used multiple times per day and was a huge convenience. I have “Allow Running When Locked” checked in shortcuts so I think everything is configured properly? ?‍ :male_sign: