Hey,
Suddenly, atc doesn’t work on my webpage (www.SneakCenter.com). It seems to work from some countries but my store is Hungary based and nothing works here. When a customer press add to cart button. The cart drawer opens but it’s empty.
Thank you for your help in advance.
Hey @sneakcenterhu
Looking good from this end (Australia) and tested via Hungary with a VPN - are there any errors in console?
Hi Scott,
Apparently it works from mobile but not from Tablet or PC. I attach a file here to see what happens when someone adds to cart.
These are the console from a device that cant add to cart:
ATC Botton on product page:
nike-dunk-low-next-nature-white-black-w?variant=43996222128395:1 The resource https://sneakcenter.com/wpm@0a62f58ew779ff650p6c1e3abcm941d19e9/web-pixel-shopify-app-pixel@0559/sandbox/worker.modern.js was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as value and it is preloaded intentionally.
nike-dunk-low-next-nature-white-black-w?variant=43996222128395:1 The resource https://sneakcenter.com/wpm@0a62f58ew779ff650p6c1e3abcm941d19e9/web-pixel-shopify-app-pixel@0559/sandbox/worker.modern.js was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as value and it is preloaded intentionally.
nike-dunk-low-next-nature-white-black-w?variant=43996222193931:1 The resource https://sneakcenter.com/wpm@0a62f58ew779ff650p6c1e3abcm941d19e9/web-pixel-shopify-app-pixel@0559/sandbox/worker.modern.js was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as value and it is preloaded intentionally.
DevTools failed to load source map: Could not load content for chrome-extension://minhannfifebobdbkoemeadhkjoachpm/support/toastr.js.map: System error: net::ERR_BLOCKED_BY_CLIENT
nike-dunk-low-next-nature-white-black-w?variant=43996222193931:1 The resource https://sneakcenter.com/wpm@0a62f58ew779ff650p6c1e3abcm941d19e9/web-pixel-shopify-app-pixel@0559/sandbox/worker.modern.js was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as value and it is preloaded intentionally.
In cart:
DevTools failed to load source map: Could not load content for chrome-extension://minhannfifebobdbkoemeadhkjoachpm/support/toastr.js.map: System error: net::ERR_BLOCKED_BY_CLIENT
nike-dunk-high-aluminum-w:1 The resource https://sneakcenter.com/wpm@0a62f58ew779ff650p6c1e3abcm941d19e9/web-pixel-shopify-app-pixel@0559/sandbox/worker.modern.js was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as value and it is preloaded intentionally.
Thanks @sneakcenterhu
Those sourcemap errors are caused by an extension (maybe an ad blocker?). But they probably don’t affect ATC.
I see a handful of apps have been installed in the last week which inject script tags. One of these could be the culprit - try disabling one by one and seeing if the issue is resolved. If you can identify which app is causing the problem you can reach out to their developers.
Let me know if you get stuck.